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Adevia is an Aveda Concept Salon, we offer high-quality, professional salon and spa products.

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Skin Care & Eyelash Extension Questions


Skin Care FAQ's

Q. What Is A Facial?

A.  A facial is an invigorating yet relaxing multi-step treatment designed to take care of your skin.

The basic steps of a facial, which are customized to each guest and their specific needs, include; deep cleansing, exfoliating (removing surface dead skin, dirt and free radicals) and treating any skin issues with massage, mask, serums, steam, enzymes and/or moisturizers that promote clear, health and well hydrated skin, which helps you look younger. No two facials will ever be the same, since your skin is always changing.


Q. What is Tulasara?

A. Tulasara is Aveda’s newest line in their skincare world. Tulasara is Sanskrit and means “moving forward balance”. It is inspired by Ayurveda and the Ayurveda approach to healthy, balanced skin. Our Estheticians are armed with this fantastic plant based line that can treat issues from dry skin all the way to acneic and aging skin.

But for the more aggressive client, our Estheticians can also reach for lactic, glycolic and trichloroacetic acid (TCA) peels and enzymes offered via our second line of skin care products.


Q. What is the difference between the 60 minute and 90 minute facials?

A. Other than the obvious 30 minute time, in a nutshell, the 60 minute facial allows enough time for the treatment of the face while the 90 minute facial allow more time for the Esthetician to bring all of the treatments down the neck and to the décolleté (the place where aging and sun damage shows most).


Q. Does a facial include extractions?

A. Sometimes. It depends on your skin conditions and whether it’s a necessary part of purifying your skin. You can speak with your Esthetician and decide during your consultation on the day of your service.


Q. What is the Dual Exfoliation Peel Facial?

 A. It is a facial protocol that includes multiple exfoliation techniques that empower the Aveda’s Plant Peel to make it more effective. This specific protocol;   

·         Smooths and softens skin after a single treatment

·         Visibly reduces fine lines and wrinkles after four treatments

·         Visibly reduces the look of age spots and evens the look of skin tone after regularly spaced            treatments

·         Refines the look of pores after four treatments


It has been clinically tested and proven effective; same results as a 30% glycolic peel.

Q. Do I need sun block?

A. Yes! We all need sun block. Use no less than (15%) SPF15. Remember to reapply, we recommend to start 3 days prior to going on vacation or if you plan on spending extensive amounts of time outside. It helps to build up protection on the skin. Aveda has reformulated its products so that their makeup and skin care has a built in sunscreen.


Q. What can I do for my sunspots?

A. Hyper pigmentation is sun damage. It helps to get facials and use products that will help stop the bonding between cells and lighten the damage. Glycolic peels, microdermabrasion, a consistent skin care regimen with the right products and wearing sun block for the remainder of your life. Aveda has created the Brightening Essence skin care line, which fade the appearance of skin discoloration. Using the Tourmaline Charged Exfoliating Cleanser will also encourage skin cell regeneration, so your new, fresh skin will constantly glow, as opposed to having the dull, dry appearance of old skin.


Q. How often is a facial necessary?

A. Optimal time would be every 4 to 6 weeks. Your skin care specialist can set up a plan with you for your individual needs.


Eyelash Extensions FAQ's


Q. How should I prepare my natural lashes for an application for lash extensions?

A. We recommend clients arrive with a fresh face free of makeup and moisture. Clients new to lash extensions should arrive 15 minutes prior to fill out our consent form.


Q. Can I get them wet?

A. Yes! Of course you can! As long as you wait 24 hours after your appointment, the adhesive needs to fully dry/cure. If you do get them wet, that process will be compromised and the lashes will fall off.


Q. How long will they last?

A. We recommend every two to three weeks for a one hour fill. Our natural lashes will shed anywhere from 2-5 lashes per day, so this is normal to lose some throughout those weeks before you come in for a fill. There are several factors that will affect the strength and growth of your lashes including; cleansing products, cosmetics, athletic activities, seasonal changes, sleeping habits (back is best), glasses/sunglasses pressing against them.


Q. Will they damage my natural lashes?

A. There isn’t any reason that lash extensions should damage your natural lashes unless they are applied incorrectly.  This is why we feel so strongly about educating our lash technicians before taking clients. We have seen clients come in from other companies that are applied incorrectly that can cause breakage or delay growth to our natural lashes. In these cases, we will recommend a removal and waiting period of 3 weeks to let your lashes rest and grow back in before adding more lashes. 

Q. Could I have a reaction?

A. Reactions are not common, though they can occur. Generally getting lashes can be an adjustment period of about 24 hours.  If you notice redness/itching/swelling of your eye area this may be your body adjusting, however if this continues past the 24 hour period, please contact us.


Lash Care:

Keep Dry!

The first 24 hours are crucial, you need to keep them dry for at least 24 hours to let the adhesive fully dry/cure. If you introduce water too soon, your lashes will be compromised and they will fall off.

Wash and Brush Daily!

Washing and brushing every day is a must for lash extensions, this will help keep them healthy! Any debris, buildup of makeup, dirt will create retention issues. With your first application we will supply you with brushes to clean them and to brush them out.

No oil based products!

Please do not use any oil based products in your cleansers, makeup, makeup removers, etc. Oil just like debris, will break down the adhesive on your lashes that can create retention issues. Natural oils from your skin/facial area can also create this issue so be sure to have a balanced daily skin regimen to help.  We also do not recommend using mascara because it is very difficult to completely remove the mascara from your natural lashes creating a residue on your natural lashes so the lash extension will not adhere correctly.  

Avoid Touching!

Be mindful of these subconscious tendencies, as touching won’t cause lash loss, however oils from our hands and constant touching/tugging will.


Sleep on your back!

We know this is difficult, but it is important. Clients who tend to sleep on a certain side or face will notice an increase amount of lash loss. Waking up to lashes on your pillow means your lashes are rubbing against the pillow and falling off throughout the night. If sleeping on your back is not do-able, an alternative to back sleeping is getting a silk pillow case so its gentler on your lashes, it is not as effective but still helpful!


Keep it Up!

Lash retention will vary for everyone.  Because of this, we recommend pre- scheduling your future appointment after your application for 2 weeks out for a one hour fill.





Our Guarantee

We always strive to give quality, precise services that exceed your every expectation. In the event that we fall short of an expectation, we guarantee our work by making it right for you. We will rectify the challenge by any means possible however; we have chosen to not give cash refunds because we feel that doing so is equal to giving up and not remedying the challenge.